Managed website hosting
Leave the day to day management of your website to us.
If we host your website on our servers these are the services we provide:
Daily backup
This takes place at midnight every night.
Database back ups are placed on your website in a secure location.
Weekly backup
This takes place on Saturday nights and databases and website files are stored on our cloud server.
Daily and weekly backs up are kept in a three weekly rotation with the oldest deleted when a new one is created.
Malware scanning
At midnight every day your website is scanned for malicious code.
In the unlikely event that any is found we remove it and rescan your website.
Uptime monitoring
Websites are pinged every 15 minutes to make sure they are up and running properly.
Software updates
These take place daily as and when necessary.
Most websites need a software update every week.
Updating core files
We do any core software updates, however we don’t give access to 3rd party consultants or businesses to our server under any circumstances. If you want to change your theme files we would do that or you would need to move your website hosting.
Software Security
Our servers run the latest versions of the software that your website needs to perform well.
Website security
All our websites are protected and monitored against malicious activity.
All websites include an SSL Certificate.
Managed hosting fees
A Level 1 website installation cost is £500 per annum + VAT. This is usually fine for most small businesses with plenty of storage and bandwidth.
All installations include SSL certification.
Level 1
£500/year
Our standard plan. Suitable for most business with an average level of website traffic.
10GB storage
1TB bandwidth
Level 2
£1,000/year
Suitable for growing businesses with more than average website traffic.
50GB storage
3TB bandwidth
Level 3
£1,500/year
Suitable for larger businesses and websites with a great deal of traffic.
75GB storage
5TB bandwidth
Content Delivery Network
Content Delivery Networks are useful to provide high availability and high performance if you are serving large files such as video or audio or have a large amount of visitors.
If a Content Delivery Network if required the cost is dependent on how much data will need to be stored and served.
CDN costs start at £25 per month for 250GB of storage and ITB of outbound transfer.
Terms
Fees for hosting are payable annually and must be paid for (in full and clear) before the date of renewal of service to ensure an uninterrupted service. This includes domain registration.
Non payment of hosting fees will mean the hosting service is halted until payment is made in full and clear.
In the event that you decide to move to another provider within the hosting term paid for, the hosting fees are non-refundable.
If we have registered a domain for you and you want to move it to another registrar let us know who that registrar is and we will instigate the transfer. There is a domain “transfer-away” charge which is currently £50 (+VAT) per domain.
Website updates and amendments are charged at our standard rate of £100 per hour.
All fees are subject to VAT at the current rate.
